Crackerjack IT
A Specialist in API Integrations

With app mobilization and digital transformation steering the modern-day enterprise IT landscape, APIs have become one of the most indispensable components of business innovation. Forward-thinking companies are doubling down on their API strategies, automating their manual processes to solve data-related business challenges.

However, while APIs have been around for a while, many companies have no clear idea of where to start or what role APIs can play in their integration projects. This is preventing them from leveraging the full potential of their business applications.

A custom software integration specialist, Crackerjack-IT is ideally positioned to alleviate these challenges and help clients enhance operational excellence with efficient API integrations. The company is dedicated to simplifying complex business operations and designing unique solutions to enhance automation, consolidation, productivity, and communication while solving clients’ most demanding data challenges. Crackerjack-IT’s team of industry experts excels at finding new ways to streamline technology and serves as a reliable partner for clients, to make complex processes more efficient and userfriendly.

Crackerjack-IT’s core competency lies in its ability to efficiently analyze fluid needs and design best fit solutions that meet and exceed client expectations. The company always strives to gain a holistic view of client objectives through one-on-one interactions to design a solution more robust than what they were originally looking for.

“Our goal is to understand the full scope of a project in relation to the clients’ overall system design, rather than just a project in a vacuum,” says Josh Gelle, co-founder and lead developer at Crackerjack-IT.

“Having a whole-system approach enables us to figure out where API integration is appropriate and where other technologies can fit in.”

Crackerjack-IT offers a wide range of services in the API space, from developing APIs that can be used for new integrations to working with API providers on streamlining their offerings. They have joined hands with various API solution providers, sharing its domain expertise to help optimize their systems and identify potential bugs. In essence, Crackerjack-IT has experience in many aspects of the API landscape—integration, design, and testing.

Crackerjack-IT has demonstrated its range in the API space to great success. Most recently, a customer approached them for guidance in updating their archaic ERP system. The client had been downloading orders manually and integrating them into their ERP system—a process that consisted of over 50 steps and involved multiple systems. With thousands of orders coming in simultaneously, it took the client two weeks to process a single batch. Crackerjack-IT simplified this process into a single step, helping them pull down orders via an API and push data back after it was processed. Post collaboration, the client was able to reduce their processing time from weeks to minutes.

Such instances are a testament to team Crackerjack- IT’s experience in designing processes to simplify business operations. The team always works in tandem with its clients and prioritizes their vision while designing a solution. In addition, Crackerjack-IT deploys a developer to manage specific accounts. This gives clients the opportunity to seamlessly interact with an expert who has a better understanding of their business and can quickly troubleshoot their issues. During weekly internal meetings, engineers cross-train and review each other’s solutions, ensuring client needs are comprehensively addressed. This method is instrumental in helping the team better identify and rectify anomalies to ultimately deliver the best solution.

As an agile firm, Crackerjack-IT excels at quick decisionmaking, enabling it to align with the changing tides and quickly building fit-for-purpose solutions. In addition to its software development and API integrations, the company is also well-versed in EDI integrations. Crackerjack-IT’s ability to talk intelligently about both the API and EDI sides of the business, gives clients a realistic view of what would serve them best.

“At the end of the day, we want to make sure clients get the best solution for their immediate and future needs,” says Gelle.